by Subbaih M | Mar 22, 2021 | Customer Service, mCommerce Solutions
Unsatisfied customers are inevitable for all types of online businesses. Some complaints can be settled by resolving their issues over phones and emails. However, there are times when things get so complicated that customers end up leaving a horrible review. The...
by Subbaih M | Feb 22, 2021 | App Store, Customer Service, mCommerce and eCommerce marketing
Shipping and delivery costs are becoming one of the most crucial considerations in eCommerce. Shipping needs to be fast, reliable, and affordable, or else customers may turn to more convenient options. Both major companies like Amazon and other competitive eCommerce...
by Subbaih M | Nov 23, 2020 | Customer Service, Grocery stores
E-wallets, especially mobile wallets that can complete in-person transactions from your smartphone, are the future of digital payments. Wallet apps and services are being promoted by platform holders such as Apple and Google, but retail giants such as Amazon and...
by Subbaih M | Nov 1, 2020 | Customer Service, Restaurant Industry
The demand for food delivery apps has never been higher, but with new sales channels there are new challenges in customer service, and customers aren’t always happy with the results of their mobile restaurant orders. The wide availability of food delivery apps means...
by Subbaih M | Oct 19, 2020 | App Store, Customer Service, Restaurant Industry
Cash happens to be the king when you tend to tip food delivery workers. Tipping serves to be a staple in the restaurant business all across the world. As food deliverers keep exerting themselves out in the open, restaurants can look forward to including a proper...
by Subbaih M | Oct 5, 2020 | App Store, Customer Service, Restaurant Industry
Third-party delivery platforms have enabled rapid expansion in the food ordering app market, but restaurants are still looking for ways to improve their customer service in what’s becoming an impersonal business. Preventing customers from getting frustrated and...
