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The Rise of ‘Ghost Kitchens’ and Delivery-only Restaurants

The Rise of ‘Ghost Kitchens’ and Delivery-only Restaurants

by Subbaih M | Aug 17, 2020 | Customer Service, mCommerce and eCommerce marketing, Mobile app builder, Restaurant Industry

Even before the coronavirus pandemic, food delivery services were beginning to have a massive impact on restaurant business models. One of the rising trends in the restaurant industry is one that has only become possible due to online ordering–’restaurants’ that...
How restaurants can deal with customer reviews on Yelp and beyond

How restaurants can deal with customer reviews on Yelp and beyond

by Subbaih M | Aug 10, 2020 | Customer Service, mCommerce and eCommerce marketing, Restaurant Industry

For any modern restaurant, keeping up with your reputation is difficult and time-intensive. Customers may be posting reviews on Yelp and other sites instead of voicing their criticism to the restaurant staff directly, and unless you stay on top of the business’s...
How Online Food Delivery Systems Work for Restaurants

How Online Food Delivery Systems Work for Restaurants

by Subbaih M | Jul 22, 2020 | Covid-19, Customer Service, mCommerce and eCommerce marketing

With online delivery services taking off, it’s more important than ever for restaurant operators to be able to understand how to set up a delivery system that attracts new and repeat customers. With demand for delivery rising, restaurants need to be prepared to set up...
The Devastating Effects of Covid-19 on the Restaurant Industry

The Devastating Effects of Covid-19 on the Restaurant Industry

by Subbaih M | Jul 22, 2020 | App Development, Covid-19, Customer Service, Uncategorized

The restrictions which have been placed on non-essential businesses in areas dealing with the COVID-19 pandemic have impacted few enterprises as much as they have the restaurant industry. Restaurants worldwide are struggling to survive, and many owners have determined...
How to Provide a Contactless Drop-off Experience

How to Provide a Contactless Drop-off Experience

by Subbaih M | Jul 6, 2020 | Customer Service

As Supermarkets and Restaurants transition to delivery during the coronavirus pandemic, they need to be able to meet the needs of customers seeking to distance themselves from unnecessary interpersonal contact. Since delivery personnel come into contact with dozens of...
How Food Delivery Services March on During the Pandemic Era

How Food Delivery Services March on During the Pandemic Era

by Subbaih M | Jun 25, 2020 | Customer Service

During the current pandemic situation, online food ordering and delivery have become more important than ever. With sit-in restaurants closed to the public, delivery is now a vital source of revenue that has allowed restaurants to survive in a difficult time. But they...
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